Ice cream stays soft. Wonder why?
Our 5 yr. old Norcold works fine. Only issue is DW ice cream (sugar free) stays soft. All other items in the freezer compartment is frozen solid!! :h
Forum Discussion
Most ice cream, especially sugar-free ice cream, is full of additives like CMC (carboxymethylcellulose) and even air bubbles to increase the volume and improve consistency. They also make freezing more difficult. Of course, 'real' ice cream is high in fat, which is also harder to freeze.
