Ice cream stays soft. Wonder why?

boston blacky wrote:
Our 5 yr. old Norcold works fine. Only issue is DW ice cream (sugar free) stays soft. All other items in the freezer compartment is frozen solid!! :h

The temperature between "soft", "hard" and "rock Hard" ice cream is only about 10F at most. Our S&B freezer is about 5F colder than the fridge freezer and fridge ice cream is "hard", regular freezer is ROCK HARD. Raising the temp in the fridge freezer a few degrees turns the ice cream to soft. What I've found is that at about 0F ice cream is reasonably hard, +3F is soft, and below -5F is really hard.

All that said, getting our trailer fridge freezer section will get down near 0F regularly, but not much colder, w/o the fridge section getting to cold. so our ice cream,depending on where in the freezer it is, varies from reasonably firm to softer. If it's against the back wall, pretty firm. In hot weather when the freezer section gets up around 5F, ice cream is getting pretty soft.

Just like when your making ice cream, even heavy salted water doesn't quite near 0F and the ice cream is pretty soft till it's in the freezer for a while.