On a 2007 Tiffin Allegro the electric step started making a loud grinder type sound and not opening or closing all the way without manual help. The frequency and constant speed of the sound makes me think it is associated with motor gears somehow. It is not coming from the many metal pivot joints that I have now lubricated which did not help much.I am leaving in a week so I need to fix it. It is the 24" wide Kwikee steps. The Kwikee document that I have did not mention this type of failure. I have watched a few YouTube videos about these. How do you think I should proceed? Should I remove those three bolts to see if the gears are stripped? thanks very much for any ideas,

I had to replace the Kwikee step motor in our 2009 Class C in 2017, right before we traded it in. The steps would not open without help and then just quit. Ours did not make any unusual noise. When I removed the original motor, the gears looked fine. Replacing the motor is a relatively quick and easy job. There are plenty of YouTube videos showing how to replace it.-Michael

fred42,The motor, I believe, is a standard power window motor (maybe Ford?) and available from autoparts stores probably cheaper than the Kwikee part. I've never had to change mine, but perhaps someone here can give you some assistance with the part number. I don't know if the motor also includes the gear case as well. The one thing I CAN tell you is to be very, very careful when working around those steps. NEVER put fingers, hands or any other appendage anywhere near the step action area UNLESS you've disconnected power to the steps and are 100% sure they cannot move. The scissor action of those bars quite possibly could sever fingers. So, be VERY careful.Good Luck,~Rick

The motor you have and the only replacement I am sure of is from AM Equipment in Oregon. The phone number is 541 327 1546. I don't remember who to ask to speak to but they make the motor and will sell it directly to you. I believe the motor is part number 210-1009. When you remove the motor you can check.If you can get to the four 1/4-20 nuts that hold the entire assembly to the steps, remove the entire assembly. I find it easier to R&R the motor at the bench than laying on your back.

I saw sellers on Amazon with those motors when I had to replace mine last week. Mine was a different style motor.

Pull the complete drive assembly off the frame shown in your photo and take it apart. You will see immediately if the problem is the gear drive, or the motor, or both, or neither. All the parts are available. Chum lee

Kwikee Electric Step Problem | Good Sam Community

wa8yxm
Explorer III
Jul 28, 2019
I Recently replaced my Step motor Here is what I found
Ordered the standard window riser motor from Auto Zone no joy

ORdered a different one from on line.. Joy (Simmens or some such)

In this you see all 3 motors the Replacement for the Doorman is on the left NOtice the square hole i the nylong gear and the ROUND shaft

The original is on the right Notice you can not see the nylon gear and the shaft is oval Like the new one in teh center

I had to drill out the bushings on the center one and also the case is thinner so I need to washer up or use shorter bolts.

In this next photos you see the different gears The Left one is for windows and the right one is from my Steps (Still in place)

And another view of the gears. NOTE the number of teeth

The top pin that extends the shaft so the gear has support top and bottom is to the right on the edge of the table

The shaft on the new motor was a bit shorter so I put a small nut on top to extend it

It works

New motor (no gear) was from AM Equipment part number 210-1011 cost 87.41 telephone (541) 327 1546
D_E_Bishop
Explorer
Jul 28, 2019
On further investigation, I found out there is another AME motor. Some time back and I now believe this is very accurate, the actual part number is 214-1001. The difference is that the three mounting holes are bigger and the shaft is longer. It is available with or without the gear and or wiring harness.

There was a guy that worked there called Butch, he directed several folks to the correct part. The entire motor assembly is 0.3 lbs heaver than 210-1009. I didn't get the spec sheet but I'm sure it is available.

Perhaps what wa8yxm bought was a copy of the 210-1009 motor assembly. Sure looks to be smaller than his original motor assembly.

I misspoke, and I'm now rechecking my records. Back in a minute.

Okay I'm back, I double checked AM Equipment part numbers and I believe that part 210-1009 is the correct part. I also think that the part number is on the phenolic gear casting and AM Engineering specifically says to check the imprinted number before ordering.

They also state that the Kwikee # doesn't work for them and they will not answer any questions about the steps.

I don't know what wa8xym paid for his motor, to me it would not be worth a $20 or $30 savings if I had to "make it fit". His replacement motor may last longer than the AM motor did but I wouldn't trust it or spend the time to make it fit when I could buy the OEM part that fits out of the box.

AM Equipment Spec. page 801-1007 Rev. 0 03/09 showns the correct part to order.
mgirardo
Explorer
Jul 29, 2019
I purchased my motor from Amazon for $65. I see it is now $84.

This motor was a direct swap, no adjustments or tweaking needed. In the description, it states it is for steps made 2005 or later.

-Michael

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