Locked Out!
We just put a brand new lock on the Lance, and went to get into it yesterday and couldn't. I only locked the handle, not the deadbolt, but when you turn the key the handle doesn't release. Also you ...
Forum Discussion
My only advice is don't throw good money after bad. You have tried the simple solutions, but it sounds like the internal parts of the lock cylinder have failed evidenced by the inability to remove the key. Drilling it out and replacing is probably the simplest and cheapest way to go. When you do, cycle the locks and handles multiple times before you shut the door just to add a measure of safety.
