No gas to cook top
Kids are camped at Canyonlands NP at 5400 feet. New Escape RV. Gas to all other appliances except Dometic two burner cook top. It was working just a day ago at lower elevation. Is altitude really ...
Forum Discussion
enahs wrote:
Here's the final dometic email!
Good afternoon,
I am sorry to hear you are not happy with your product. Unfortunately, this is a common problem with any gas product at high elevation. Due to the thinner air the gas to air mixture burns differently so we cannot guarantee use at higher elevations.
Wishing you a wonderful day,
Consumer Support Team
customersupportcenter@dometic.c
LOL, not at you, but what a response.
Having spent alot of time at altitude far higher than that. Heck we lived at altitudes thousands of feet higher than mile high. I never began to run into LP altitude issues with things until over 10kft. And honestly, the only real problem I recall was with a Buddy Heater, up hunting.
Being a new camper, I'm more inclined to think its either a blockage in the line to the stove or a defect.
I guess that will vet itself out or not at lower altitude.
PS, that's still just the worst response ever by a mfg. They probably have their stoves in campers at dealers that sit at higher altitude than that!
