Norcold ice maker failure, Kenmore M1...
My ice maker in my side by side Norcold stopped working recently. When I reach inside the cube containers have no water in them. I have checked the water cutoff selenoid and it is good when I apply 11...
Forum Discussion
The main cause of failure for these things is turning them off and not leaving the door open. The mechanical workings will corrode in a pretty short period of time.
There are two main types, Uline and Raritan. The Raritan has the two holes that you jumper with a piece of wire to "trick it" into a harvest cycle. To start a harvest cycle on the Uine, the large plastic gear must be removed and the bin fingers moved a little past 12 o'clock until you hear a switch actuate. Then the gear has to be put back in place in order for it to complete the harvest cycle. The faceplate on these are a little tedious to replace, the Raritan simply snaps in place and is held by screws. All of the components on the Uline face plate are available, but the whole thing currently retails for around $60, and troubleshooting a switch and replacing it isn't worth the trouble. Both of these use old technology, 110VAC and switches, there are no electronic components in them.
The harvest cycles are controlled and initiated by a thermostat, which can be very temperamental.
I used to service them, and I tolerated them as a loss leader since I was on the boat doing an air conditioner job anyway until I realized I didn't need to lose money on them since I was going to get the AC job anyway. Ulines tech support people are the worst I've ever dealt with. When they got bombed with calls, they pulled a girl off the parts counter and handed her a manual. I don't know if they were understaffed, or they just didn't are, but I determined that three days for a call-back just wasn't acceptable. I detached myself from their service directory and have not once regretted it
There are two main types, Uline and Raritan. The Raritan has the two holes that you jumper with a piece of wire to "trick it" into a harvest cycle. To start a harvest cycle on the Uine, the large plastic gear must be removed and the bin fingers moved a little past 12 o'clock until you hear a switch actuate. Then the gear has to be put back in place in order for it to complete the harvest cycle. The faceplate on these are a little tedious to replace, the Raritan simply snaps in place and is held by screws. All of the components on the Uline face plate are available, but the whole thing currently retails for around $60, and troubleshooting a switch and replacing it isn't worth the trouble. Both of these use old technology, 110VAC and switches, there are no electronic components in them.
The harvest cycles are controlled and initiated by a thermostat, which can be very temperamental.
I used to service them, and I tolerated them as a loss leader since I was on the boat doing an air conditioner job anyway until I realized I didn't need to lose money on them since I was going to get the AC job anyway. Ulines tech support people are the worst I've ever dealt with. When they got bombed with calls, they pulled a girl off the parts counter and handed her a manual. I don't know if they were understaffed, or they just didn't are, but I determined that three days for a call-back just wasn't acceptable. I detached myself from their service directory and have not once regretted it
