Norcold Recall Need Help!
I have a 2006 Newmar Dutch Star 43 ft.I was called up by Thetford "Norcold" for a safety recall on my refrigerator. They told me to unplug it for safety reasons until they have someone authorized by N...
Forum Discussion
tedsoriano wrote:
Thanks for the reply. But I can see that the angle the clamp was tighten was not right. Those tubes are brittle. I owned a motor shop for years and have the experienced to say this. The RV technician was sent by Norcold and he said the same thing, nobody wants to accept faults. Just want to know where to appeal
I'll say that without inspection, I cannot say 100%, but I have worked on- literally- thousands of these units, and am an expert legal witness in the field, and *if* the hose clamp holding the thermocouple to the steel tubing actually did cause the failure, it was on the verge of failure anyway. These units are tested to over 800 psi, so they are not a fragile, brittle material.
Time to lawyer up, and good luck with that.
