Norcold Refrigerator Fire
We have two N841R refrigerators on our houseboat at Lake Powell. Yesterday while running the generator with the refrigerators in AC mode, one of the refrigerator powerboards caught fire where the AC powercord attaches.
Fortunately several were on board and were able to quickly put out the fire.
We are having our dealer come out, but it is interesting to note that Thetford customer support provided no assistance, and refused to let us talk to a technician to determine root cause.
Surprising lack of support, we've bought 4 of these refrigerators in the past 5 years, you think they could at least take our phone call.
Link to pics:
https://photos.app.goo.gl/wqr5zK7TbjtHwf373
Fortunately several were on board and were able to quickly put out the fire.
We are having our dealer come out, but it is interesting to note that Thetford customer support provided no assistance, and refused to let us talk to a technician to determine root cause.
Surprising lack of support, we've bought 4 of these refrigerators in the past 5 years, you think they could at least take our phone call.
Link to pics:
https://photos.app.goo.gl/wqr5zK7TbjtHwf373
