Even if you get 1 small tear in a EPDM roof, we have NEVER had an Insurance company request we eternabond or patch the damage, They always pay for a complete NEW/DECKED roof. Now, if the customer OWNS the unit, then we state to Patch and seal if that is what he wants to do. Of course, once the Insurance company pays for a new roof and the customer pockets the check and patches, they will never pay again for any roof damage. You must repair per the Insurance pay out to keep your policy in effect for that specific damage. Most customer's have the new roof installed, because their deductible is usually $500. Doug
