Hope a lot of folks were paying attention to the insurance company involved here, and Doug's mention of another potential nightmare with Geico. I have a buddy that owns a body shop. My brother was in the car rental business. Both of them have told me that you can deal with a stark raving mad customer who got screwed by their insurer, and ask, "Geico or Progressive?" The body shop guy tells me that he will do Geico claims but he knows that he will always, without fail, get paid less than a fair total from them. Doesn't matter if it's the adjuster picking some arbitrarily low hourly rate, out of thin air, or arguing about some BS that no ethical adjuster would even try to pull. He gets screwed, every time. Not enough to turn down the work, but enough to make you wish that you never heard their name again.
