Problem with Progressive Industries HW50C built in Surge
I'm having problems with my built in Progressive Industries HW50C. When I apply either 50A or 30A to my trailer the remote control shows no errors but well not let power through. The power is coming from my shop that I wired and have both 30 and 50 available. I have over the years had 4 other RVs plugged into this 2 service plugs. The remote control shows no errors.
So I plugged in my Surge Guard 34830 Portable RV Surge Protector With LCD Display- 30 Amp into the outlet and let it go through its cycle and after about 2 minutes the remote surge protector allowed power to the trailer. No errors on external also. Went into the trailer and switched to remote and everything is working.
A couple of days ago I turned it on with just the built in surge protector and it did the same thing so I used the bypass switch on the remote and I heard it thunk and then put it back to normal and it worked. I would not have switched to bypass at any campground but I know my power is good. Tonight when I turned power onto the trailer it wouldn't let it go through again tried the bypass and heard the thunk from box and had power but when I turned it back to normal it again would not allow power.
This unit is in a trailer that is about 6 months old and it was a brand new unit.
Any thoughts before I call PI which I hope to have a chance to tomorrow.
I was planning to not carry my 30A external but now I think it well have a place in the trailer. The 30A is almost brand new also bought it just before we replaced our last 30A unit.
Thanks
So I plugged in my Surge Guard 34830 Portable RV Surge Protector With LCD Display- 30 Amp into the outlet and let it go through its cycle and after about 2 minutes the remote surge protector allowed power to the trailer. No errors on external also. Went into the trailer and switched to remote and everything is working.
A couple of days ago I turned it on with just the built in surge protector and it did the same thing so I used the bypass switch on the remote and I heard it thunk and then put it back to normal and it worked. I would not have switched to bypass at any campground but I know my power is good. Tonight when I turned power onto the trailer it wouldn't let it go through again tried the bypass and heard the thunk from box and had power but when I turned it back to normal it again would not allow power.
This unit is in a trailer that is about 6 months old and it was a brand new unit.
Any thoughts before I call PI which I hope to have a chance to tomorrow.
I was planning to not carry my 30A external but now I think it well have a place in the trailer. The 30A is almost brand new also bought it just before we replaced our last 30A unit.
Thanks
