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lryrob9301's avatar
lryrob9301
Explorer
Dec 25, 2017

Progressive Industries Surge Protector New Lifetime Warranty

Progressive Industries Warranty A word of caution when purchasing any Progressive Industries product. Their lifetime warranty has changed since the company was sold to Power Products LLC in April 2017. The new lifetime warranty has quite a few "GOTCHA" clauses in it that void the warranty. Such as ANY hardwired surge protector MUST be installed by a QUALIFIED RV DEALER for the warranty to be in existence. Also if the unit is repaired under warranty the labor and shipping are not covered, and the unit has no warranty after that repair. It's a one-time once and done warranty. Also if lightning should strike near you and cause your unit to sustain surge damage guess what, It's not covered!!! ( Act of God )

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  • time2roll's avatar
    time2roll
    Nomad
    Dec 25, 2017
    Still a great product and well worth the protection.

    SG? One year max :(
  • ScottG's avatar
    ScottG
    Nomad
    Dec 25, 2017
    Thankfully I heard this news just after buying, but before installing the unit. I have left no holes or any other evidence of its existence.
    So if it fails I will simply get a Surge Guard brand unit.
  • GordonThree's avatar
    GordonThree
    Explorer
    Dec 25, 2017
    That is pretty disgusting, they've left themselves some huge loop holes. Guess they plan to burn the brands good name to the ground.

    My favorites:
    Failure to provide continuous maintenance in accordance with the maintenance instructions provided by Progressive Industries

    Maintenance of hard wired units performed by anyone other than a qualified RV dealer
  • lryrob9301's avatar
    lryrob9301
    Explorer
    Dec 25, 2017
    SidecarFlip wrote:
    You talking about Progressive Dynamics in Marshall, Michigan or Progressive Industries in California? You need to be more specific.


    Obviously you don't use a surge protector or you would know the difference.
  • ScottG's avatar
    ScottG
    Nomad
    Dec 25, 2017
    Just my luck, I finally buy one of these things and the warranty is worthless.
    And mine is screwy; always shows the voltage being much higher than it really is.
  • SidecarFlip's avatar
    SidecarFlip
    Explorer III
    Dec 25, 2017
    You talking about Progressive Dynamics in Marshall, Michigan or Progressive Industries in California? You need to be more specific.

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