Reefer killed by the heat?
Yesterday's temperature got to 115 deg. We use our reefer for extra cold space while parked. End of day yesterday its not cold. Has it been killed or will it recover? It was running on shore...
Forum Discussion
Old Norcold unit was N611RT, new unit is NA7LXR.
First I called Giant RV, since its close and its where we bought our rig. I then called Camping World. Giant RV
wouldn't have an appointment available until Aug 31, and their quote was $1000 more than CW for a replacement fridge.
We went early to try to avoid traffic, but with our appointment at 1:30, they shifted it to 2:00 (but without notice). Ok,
30 minutes isn't a big deal. We were called to put the rig in the service bay within 20 min of our arrival (11:00).
Job was specified as 2 hours.
It APPEARED that work commenced immediately, but the job wasn't done until after 4:00. At that time we discovered that the
front panels were moved from the old unit to the new unit. DW was livid, as she expected everything all new.
I was informed that this is standard, that new panels don't come with the new unit and are ordered separately. I think
the service writer does not know this, nor informs customers about it. I was not going to pay for panels. They did fit
the old panels using a supplied trim piece which made up the difference in size.
Initially, the service writer said I would get a $100 rebate from Norcold. Actually, its not applied at the time of
purchase. One has to get on the website norcold.com/2018rebate, and you will need the model and s/n of both the old
AND the new units. Since both units are Norcold, the rebate is only $50. If the old unit is not Norcold, the rebate
is $100.
First I called Giant RV, since its close and its where we bought our rig. I then called Camping World. Giant RV
wouldn't have an appointment available until Aug 31, and their quote was $1000 more than CW for a replacement fridge.
We went early to try to avoid traffic, but with our appointment at 1:30, they shifted it to 2:00 (but without notice). Ok,
30 minutes isn't a big deal. We were called to put the rig in the service bay within 20 min of our arrival (11:00).
Job was specified as 2 hours.
It APPEARED that work commenced immediately, but the job wasn't done until after 4:00. At that time we discovered that the
front panels were moved from the old unit to the new unit. DW was livid, as she expected everything all new.
I was informed that this is standard, that new panels don't come with the new unit and are ordered separately. I think
the service writer does not know this, nor informs customers about it. I was not going to pay for panels. They did fit
the old panels using a supplied trim piece which made up the difference in size.
Initially, the service writer said I would get a $100 rebate from Norcold. Actually, its not applied at the time of
purchase. One has to get on the website norcold.com/2018rebate, and you will need the model and s/n of both the old
AND the new units. Since both units are Norcold, the rebate is only $50. If the old unit is not Norcold, the rebate
is $100.
