A fundamental problem of the NHTSA complaint file is that very few individuals seem able to provide the most basic facts about their tires.
Lets set aside the question of expecting the average consumer to correctly identify the real reason for the tire to fail. On my blog, I have documented with pictures, too many cases of improper diagnosis to have any confidence that that part of a complaint is accurate.
How is NHTSA supposed to classify a tire size given as "235-15" ?
Why do people report tires being made by "Cooper Tire Co" when Cooper hasn't made that size or line for 20 years?
NHTSA needs accurate DOT serial number so they can trace the tire in question but again providing the full DOT serial as molded into the sidewall of the tire is many times just beyond the capabilities of most individuals.
The willingness of the RV buyer to tolerate 12 month warranty on their unit is the main reason the RV companies don't do anything to improve the quality of their product. Look at Detroit warranties in 1970. They were for the most part 12 months which is what the RV buyer tolerates 40 years later.
When was the last time anyone was able to get the RV repaired 3 or 5 years after sale? Why are you demanding this of only one component, your tires?
Why aren't you demanding the RV manufacturer stand behind the components they selected to assemble and sell?
