nevadanick wrote:
I used to buy alot from Sears, then one day i bought a new fridge, 2 sets of washer and dryers and the commission only sales person lied to me about when they would be delivered. Ok i can get over that but then one set of washer/dryer shows up with only one pedestal and its the wrong color. So i go to Sears and ask when this will be taken care of and the sales person is going to order the same wrong color, wont tell me when it will be taken care of so i talk to manager. No help there either. I call corporate, they say they will make it happen and the guy i am talking to asks for my number in case we get disconnected of which a few minutes later happens, does he call me back ? No. I go to Sears and tell them to come load everything up and get it out of there and havent been back.
I surprised my wife last year at Christmas with a new state of the art oven, I was told it would be delivered Christmas eve between 10AM and 4PM.... got a call at 2pm from the driver - he was 20 minutes away... wife was out getting last minute stuff for dinner.. worked great!!