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DazedNConfused's avatar
Jul 29, 2013

Slow awning

Good evening...

I have a 4 months old Salem Hemisphere fiver and have an awning question. It's an electric 21' awning that has performed as expected. Push the button to extend...push other side of button to retract. After our last camping trip, I could really get the awning to retract. It would just barely moved toward closing...and then woudl stop. I tried this a few times and the same results. It would extend just fine. Finally got it to retract, but does so at a speed about 1/3 of that it extends at.

Tonight I went to retract the awning and the same thing happend. But try as I might, I couldn't get it to retract. It would extend find, though. But I picked up my remote control...and it retracted first try -- albeit at 1/3 of the extend speed.

When the camper was new, extending and retracting would happen at the same speed.

Any advice would be both helpful and appreciated.

Thanks in advance.
  • Check to see if it is a Dometic awning and the assembly date, which should be on a label somewhere. There is a recall on approximately 27,000 Dometic motorized awnings mfg., between Feb. 13, 2013 and April 9, 2013. I have a new 5th. wheel mfg., in March and had to have the awning motor replaced.

    Dometic Awning Recall
  • Humm, not sure on this one, if its extending at proper speed, an the retracting slower, sounds like a bind of some sort. Seeing that its such a new unit, have you thought about looking into the warranty. Im not aware of any lubrication points on the electric. Does the cover look centered?

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