Steps are stuck fully retracted.

D.E.Bishop wrote:
Long story short, a couple of weeks ago DGD and fiance used the rig for a few days while their house was tented. I delivered to CG and took back to storage. Yesterday, I went to the storage yard and batts were very low. Nothing would work. Don't know why yet but will by Monday because we leave Tuesday for summer.

Today got the batteries charged but the steps wont operate. From past experience, and dissecting other posts here, it appears to be the motor. I am intimately familiar with pre-1995 steps that were updated to the NO door switch and lift motor, but these are 2002 and somewhat new to me. The problem is that there isn't much room to get to the motor for removal and the clevis pin is virtually invisible. Other than trying the percussive persuasion on the motor and hoping it will then operate at least once, what can you do to extend the steps and remove the motor?

Tomorrow it is supposed to reach 106 at the storage yard, I can't spend much time laying on the asphalt even with a heavy moving pad to lay on and I have verified all the electrical components except the controller and only skipped that because I didn't have my steps manual with me.

If you are certain that your steps operate off of battery power supplied by coach batteries, then I have no advice. If you can start the engine, try the steps while the chassis engine is running. I'm not familiar with older coach steps power supply configurations, but the newer ones operate off the engine battery so that the fail safe auto-retract will function, even when the coach battery disconnect switch is in the disconnect position.