2013 RAM HDs driven/tested

Yes ..its a half ton..the new Dodge Ram came with the air suspension.. We have the hitch they gave us with the camper and im thinking like you guys..its either not the right type hitch or not set up correctly.. Now to convince the hubby.. Hes hard headed..haha.. But we talked to this guy at camping world yesterday about the air bags and he said he would have sold us a different hitch..he said the name..neither of us remembered it..so we will be paying him a visit..they have our camper anyways..we have a shower leak they are correcting..thanks for the info! Big help!