judgebobk wrote:
I asked the dealer to replace the shocks and springs at my expense but the will not talk about doing it because Chrysler customer care said it would void the warranty.
Jeep sells lots of Wranglers lifted and moded by the dealer, you should ask them if they are being sold without warranties. I have no experience with the new Cherokee but OEM off road (Trail Rated) suspensions are generally softer than regular street tuned suspensions. Don’t confuse heavy duty/off road with stiff.
Just trying to help with a little info, your purchasing habits are your own business.