lakebum wrote:
....
I really think I did not get the proper equipment, they have my ball at the highest level they can get on my truck, with the truck sitting level and the camper sitting level, truck ball is still about 2" below trailer tongue before being connected.
You might need a longer shank hitch with more adjustment holes. That's what I needed on mine. The other option is to turn the shank upside down to allow the ball to be higher.
This is a quote from the manual;
"In some cases, the shank may need to be turned upward, or a specialty length shank may be needed so that the ball can be placed at the correct height. "
... Eric