bstar1952 wrote:
I was looking at getting that same RV earlier this week from Camping World.Liked the floorplan and the exterior. When I got home did a little research and found out it is a wood framed coach. Wood framing in an RV is not something I want to deal with. Then I found reviews of the Heartland brands - Pioneer; as well as some of their other brands, did not fare very well. What was most glaring to me was all the posts about bad customer service from both Heartland as well as CW. Not bashing Heartland or CW but I decided to look elsewhere and at other brands. By the way, I'm aware that most reviews are posted by disgruntled customers but there were just to many saying the same thing on this brand. Of course all of the above is just my opinion from my research - good luck.
Just to add I have had better service with Heartland customer service, parts and service departments than CW. They are more apt to help than CW.