Forum Discussion
RedRocket204
Aug 14, 2014Explorer
matt_r wrote:
The RV dealer game is one of relationship and service. This is driven by the reality that purchase frequency of RVs are much lower than cars. This means the primary game is selling accessories and servicing / repairs--
Will add that the accessories and paid for service are higher margin items that they should be selling at a higher volume too. If a dealer chooses to not sell accessories, that's their business model they chose.
Way too many businesses have lost sight of proper customer/business relationship which will lead to constant future business. I choose to do local business when I can even if the prices are higher (not outrageously higher mind you) as I value what local businesses bring to the community.
I do not blame you for never wanting to spend a dime at Apache Camping after their response to you. For Apache Camping, must be nice to have so much business that you turn away potential customers. Apache Camping better hope their "so much business" never drops off.
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