I guess you guys that have owned trailers for awhile accept the idea that when you purchase a new, made in the US product, you should expect poor workmanship, poor design and just blame it on a poor PDI, and that the newbie owner didn't look hard enough.
Those of us new to the RV thing are just not used to the idea...We're used to cars, and boats where when you buy something new it works out of the box and there was an attempt at quality control and inspection before you take delivery. I bought a new boat in 2004, a Trophy, which is not considered a top of the line boat. The dealer walked me through all the systems, we verified everything worked, and I never had any workmanship issues in the 10 years I owned it.
