Forum Discussion
jmtandem
Dec 11, 2016Explorer II
You sure went to a lot of effort with your four plus minute video to make a mountain out of a molehill. Why, when you did the PDI (you did do a PDI, didn't you?) watch and see the bumper was an inch off and have it fixed before taking delivery as you would have done with anything else that you found that was not right with the camper? Or that the door did not work right
Now, why don't you just take the door to an RV repair shop and have the small hole fixed? I can understand your disappointment but is it really that big a deal? Who is the loser, you for all the time it took to put together a video or the factory that has moved on long ago. I am confident that nobody will be deterred from purchasing a truck camper from Adventurer just because of your video. You said you like the camper so get it fixed and move on. It is not the end of the world. Perhaps not the best customer service after the sale from the factory, but still not worth a four minute video.
Now, why don't you just take the door to an RV repair shop and have the small hole fixed? I can understand your disappointment but is it really that big a deal? Who is the loser, you for all the time it took to put together a video or the factory that has moved on long ago. I am confident that nobody will be deterred from purchasing a truck camper from Adventurer just because of your video. You said you like the camper so get it fixed and move on. It is not the end of the world. Perhaps not the best customer service after the sale from the factory, but still not worth a four minute video.
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