Forum Discussion
Tvov
Dec 11, 2016Explorer II
tmartin000 wrote:
Im not sure I understand what the issue is. If the rubber bumper works and the friction hinge works, it seems a very good solution. Frankly, I would be happy with it.
Did I misunderstand something?
If you watch the video, the rubber bumper was not put on correctly - it was out of place by 1/2 inch, which allowed the door to hit the ladder and get damaged.
It was obviously a defect from the factory... hard to believe the manufacturer and/or dealer didn't just fix the hole in the door.
Is it a great design? Sounds good, but if you've ever opened a camper door on a windy day and have it slam against the side of the camper... it is not such a great design. Especially since the design is touted as preventing that from happening. Which brings up a question - if the friction hinge is so good, why do they need the bumper?
Anyways, this seems to be a clear cut case of a factory defect that would be easily fixable and possibly turned into a "Look how this company backs up their product" thread -- but instead has turned into what we have here.
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