Buyer Beware - Adventurer Truck Campers
We purchased a new 2016 Adventurer 80RB the beginning of August and actually like the camper a great deal. There is however an issue with the design and execution of the entry door. We had a problem w...
Forum Discussion
billyray50 wrote:
Sorry to hear about this. I previously owned a 2012 Adventurer 86 FB. Now recently purchased 2014 Adventurer 910 DB. Both campers the Ladder is mounted on the other side. Entry door opens away from ladder. My 2012 86 FB had some minor issues and Adventurer warranty and customer service addressed them all extremely fast. All work was approved locally here in Dallas too. I had a couple of minor issues with new Adventurer and Brad at Adventurer replied to me within 24 hours on two occasions in last 6 weeks of ownership. Customer service was one of the reasons I purchased an Adventurer again. Have you actually spoke to Brad?. As far as quality of build Adventurer is right up there and I have owned Lance and palomino TCs before. Adventurer in my opinion is built better than my 2016 Jayco White hawk TT which I have had some minor issues with too in the last year. All brands have issues. Adventurer should offer to fix the door or reimburse you.
I have talked to Brad several times and asked him to verify his decision with Greg, the marketing manager to reject my right to file a claim. I had previously talked with Greg also as they had seen my video introducing "Our New Camper" which they really liked. Brad reaffirmed that he had talked to management about my issue and that they were not responsible for the bumper being out of place and therefore, not responsible for the damage.
