The slide on my passport feels like it's going break apart sometimes. Not the smoothest operation. I have the deep 3 foot slide. The motor struggles a bit at the beginning of bringing it back in. I've done a ton of research and it's perfectly normal. I've even looked at other models and they perform exactly the same. I watched a you tube vid on how to hook up the motor and cables as well as adjustment. Mine is perfectly normal. I did have to adjust my cables but a shop can do that as well. I like that fixing a motor or cable will be inexpensive and doable myself if needed. Keystone has a vid on how to move the slide with a drill should the motor go out or you don't carry extra fuses. I had to get 6, 1 foot 1/4" extensions for my drill cause the motor is above the slide in the middle.
Keystone Slide Override Motor YouTubeCable slide segment is at the end of the vid.