Wow....Sorry to hear about all of your issues. Our 10.0 tc is a 2013 and have had a few minor issues. Like Dave, HI Dave, we had issues with the refrigerator but it was ventilation problems. I am 5'3" so we do use a stool to get to higher cabinets and to get into the cabover. We always make sure we slide down on our belly when coming down from the bed, we don't want to face plant from the bed. After traveling a couple of weeks ago without our TC, I realize how much I missed it. Once again sorry for your bad luck and sounds like your TC was built on a Friday. For most of us that own Camplites we love 'em. Good Luck!