well, went back to the dealer today, boy was that fun!
2 service guys immediately said "we installed this?!?!" all puzzled like. not only was it way overrated, but the brackets were too high putting extreme tension on the bars. they dropped the brackets down a hole, which took a lot of tension off the bars, and said "should be all set..."
well, i was a little suspicious, so i took it for a little test drive, some bumpy areas, around an abandoned nearby parking lot. sure that got rid of the "rigidness" of the ride, but it also basically made the hitch useless for weight distribution. i kind of noticed i was seeing a lot more of the hood from the drivers seat, indicating im tipped back!
sure enough, got it, took a few steps back to get a good view, and my TV ass was sagging quite a bit!
back to the dealer (kinda pissed at this point, but at least i was only a couple blocks away) and basically demanded the 6,000lb bars. was sick of hearing "ive been doing these like this for blablablabla" so they switched the bars, and wow, TV was nice and level, TT was level, ride was much much smoother for the 40+ miles home!
5 different guys at the dealer said "they figure if you ever want to upgrade your trailer you wont need a new hitch..."
if im upgrading, that means new TV, new TT, probably a minimum of 35k for the 2, and a $500 hitch is what i should be concerned with?
moral: do your research, don't let them talk you up. as i said to them, i want the right hitch for what i have now, not for what i might get sometime in the future. if i want to upgrade, ill upgrade TT, TV and hitch all at once!