Cummins Water Pump

I rec'd notification too, but not from the dealer yet. Also rec'd the steering column notification. Will take the truck in for both soon.

All manufacturers practice Lean Manufacturing these days and the supply chain is setup up to produce just enough product just in time to meet the production schedule and some extra quantity to support repairs. Having said that no one produces additional parts to cover a major recall and have parts setting on the shelf ready to ship to all the dealers overnight.

From what I was told dealers are on allocation of 7-10 pumps maximum and have to consume these pumps before they can order more. Consider yourself lucky with getting a phone call early in the game.

Hi.. my 2016 dodge 2500 truck is in the recall for a water pump. No word from my dealer yet. Jim2007

I got a notice in the mail late last week indicating that parts are available. I'm going to call my dealer this week to see if I can get it in for both the water pump and SCR recall.

I haven't gotten any sort of notice yet. I'm not too worried with only 8000 miles on my (second) water pump but I'll be glad to get it checked off the list when I can.

Fish is correct, they are only letting dealers have them 7-10 at a time. The best thing you can do is schedule your truck to be repaired a month in advance so that they can save a water pump for you when they get them in. Otherwise you are just waiting until they have extra. That is how I got mine done so quickly.

Greene728 wrote:
Finally. I got a call from my service advisor letting me know they actually have the new style pump and set me up for tomorrow. I haven’t heard anything from FCA though. I absolutely love my truck, but slightly less than thrilled with FCA and how this recall has been handled and drug out. I received my initial recall notice end of September and here it is mid March. I hope to never need them again.

So what should they do??? Not tell you anything then one day get a call and say go to your Dealer????

Wow what an inconvenience!

Go to "Official Mopar Site Recalls" put in your Vin # and you will see everything that has been done and yet to be.

They ONLY replace the pumps that look like mine. Notice the shaft is flush to end of pulley. If yours stick past they will NOT replace it. Also mine has a rough casting on the tapered end of the pulley. the "GOOD" one has a ring around the tapered end that is machined smooth and has letters cast into the tapered edge.

Genos garage has new style Cummins brand pumps for $49.95, idk why they’re so cheap, and gates pumps for $68. Not sure why one would even wait to do it.
I can’t drive to the dealer and back twice with 2 vehicles for that much. Not to mention the time spent dicking around with the dealer.
$50 and an hour in the driveway = fixed.
Worst cast $160 in the driveway = fixed. Still better than the dealer option imo.
Don’t trip over dollars to pick up cents.

Tommy boy could get this parts supply chain issue straightened out!