Does anyone else find searching for a specific vehicle with these folks to be absolutely intolerable?First off their website if full of annoying popups and constant "chat" invitations. Next, there seems to be some certain order of operations to follow when entering vehicle criteria to get results. I tried 3+ times and most of my list just gets erased when I get results.So, with that frustration I opt for the "chat" option and they are completely lost. I gave the person a very basic list of "must haves" and they just kept giving me trucks that were not even close. For example, pretty major things like 2WD and 8' box when I'm asking for 4X4 and 6.5" box. Then, rather than trying to help, they just go into the whole, "So, when is a good time for your to come in and look at our trucks?" Huh? How about you help me find something even close first.Grrrrrrr.... frustrated!! The prices look good and they supposedly have a good selection. I'm just not sure I'll ever find out for sure.

Bought my Ram at Dave Smith.Oh yes, they have a huge lot just for Ram trucks. Their shuttle van picks you up at the dealership and takes you across town to where the Ram lot is located. It almost seemed as big as the parking lot at most larger supermarkets.You will indeed be able to select to your hearts content there. They've also got a good sized lot for their Chevy/GM pickups.

The Dave Smith dealers were recently sold, so things may not be as they were. It's all about the jingle.

why not just order what you want?

atreis wrote:Who is Dave Smith?Very high, if not highest volume aRam dealer in the states. Located in Kellogg, ID. Does a huge Internet sales business.

Dave Smith Rant | Good Sam Community

2012Coleman
Explorer II
Oct 04, 2016
Dave? Dave's not here!
bucky
Explorer II
Oct 04, 2016
Linked N does that invitation stuff all by themselves. PITA.
The_Texan
Explorer
Oct 04, 2016
deltabravo wrote:
nevadanick wrote:
Dennis Dillon for Ram and Gmc. Prices are on the web unlike Dave Smith and for me when i bought from them, very easy to work with.

I won't deal with Dennis Dillon, EVER again.

Many people who live in the Boise area feel the same way. I would pay full MSRP before I ever set foot in a Dennis Dillon dealership again.
deltabravo
Nomad
Oct 03, 2016
rhagfo wrote:
atreis wrote:
Who is Dave Smith?

Does a huge Internet sales business.

I was blown away when I visited their facility early this year. The sales staff is HUGE.
deltabravo
Nomad
Oct 03, 2016
goducks10 wrote:
That's interesting. Alice must have two jobs. Blue Dog Rv uses Alice too. That's one busy woman.

LOL!! Yep, I noticed Alice at Blue Dog too. (I've shopped there for RVs since they are local to me)
Y-Guy
Moderator
Oct 03, 2016
I say just pick up the phone talk to a real person. Let them find what you want and email you the info. Be aware their stock moves fast. I was looking at several used Jeep Wranglers, guy told me that once he emails me not to wait long. Sure enough each was sold by the next morning. But what I did get was an on the ball sales rep, no games, but also didn't waste time on me making a decision.
Bedlam
Moderator
Oct 03, 2016
I ordered mine from Dave Smith's commercial side in late 2014 and had great service. If anyone wants to go this route, I will PM them with contact information and what to expect. My contact still works the commercial side and is willing to make things hassle free.
RandACampin
Explorer II
Oct 02, 2016
mtofell1 wrote:
Does anyone else find searching for a specific vehicle with these folks to be absolutely intolerable?

First off their website if full of annoying popups and constant "chat" invitations. Next, there seems to be some certain order of operations to follow when entering vehicle criteria to get results. I tried 3+ times and most of my list just gets erased when I get results.

So, with that frustration I opt for the "chat" option and they are completely lost. I gave the person a very basic list of "must haves" and they just kept giving me trucks that were not even close. For example, pretty major things like 2WD and 8' box when I'm asking for 4X4 and 6.5" box.

Then, rather than trying to help, they just go into the whole, "So, when is a good time for your to come in and look at our trucks?" Huh? How about you help me find something even close first.

Grrrrrrr.... frustrated!! The prices look good and they supposedly have a good selection. I'm just not sure I'll ever find out for sure.

Then go somewhere else and stop your whining.
IdaD
Explorer
Oct 02, 2016
drittal wrote:
The problem with Dennis Dillon is they quote you prices with all available rebates and discounts you may or may not qualify for. THEN when you get there they tell you you don't qualify for this, that and the other so you will have pay the same price Dave Smith quoted you.

When I bought mine from DS, I inquired about a few trucks they had on the lot. A salesman called back and we ended up finding the truck I wanted. It really wasn't a hassle. It's amazing what they have in such a little town.

They give you the advertised "Sale Price" no questions asked. The "As Low As" price is the one nobody gets. The closest I got to Dillon's price was about $1500 from Larry Miller in Boise. Dave Smith was over $4000 higher. The sales guy at Dillon was straight with me and told me that few qualified for many of the rebates to get to the "As Low As" price before I showed up. Buying it was a simple matter of a test drive to check out the specific truck I wanted and then signing the paperwork.

The only hoop was that I had to get my loan from Chrysler or it would be $1000 higher. They told me I couldn't refi for 6 months but the loan documents had no restrictions in them, so I refied a couple of days later with my credit union to get the lowest possible rate. I think the loan from Chrysler was a percent or two higher.
S_Davis
Explorer
Oct 02, 2016
I purchased our 2009 chev 2500HD from them and got a great deal, the salesman did a great job finding what we wanted. In fact they did not have the truck on the lot, it was still at the factory but scheduled to be shipped. The only thing was they did try and sell you on stuff at the paper signing, no big deal I can say no.

Now two years ago when we purchased our 2013 it was the same deal as the OP had, sending info on trucks that were not even close to what we were looking for and the pricing was no where close to what it had been. We did not purchase from them.

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