Dealer's service dept frustrating me
I have a 2014 Jeep Cherokee that I took in for an oil change a while ago. We have two Chrysler dealers in town, and it just turned out that I bought the Cherokee from one, I'll call dealer #1, and my...
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Actually I have 2 Chrysler dealers I deal with for my 2008 and 2009 PT Cruisers. One is stupendous the other is only stupid. I have learned to put everything I want done in writing with specifics.
Today was transmission service day at stupid dealer So when I went in I talked with service advisor and confirmed exactly what was to be done, price and parts to be used.
Since I have started giving specific instructions my problems have lessened considerably and in case of discrepancy I have it in writing so there is no wiggle room.
To the OP I feel your pain don"t you get satisfaction surveys from Chrysler? I do almost every time and I fill them out with the truth about the service.
Today was transmission service day at stupid dealer So when I went in I talked with service advisor and confirmed exactly what was to be done, price and parts to be used.
Since I have started giving specific instructions my problems have lessened considerably and in case of discrepancy I have it in writing so there is no wiggle room.
To the OP I feel your pain don"t you get satisfaction surveys from Chrysler? I do almost every time and I fill them out with the truth about the service.
