Dealer's service dept frustrating me
I have a 2014 Jeep Cherokee that I took in for an oil change a while ago. We have two Chrysler dealers in town, and it just turned out that I bought the Cherokee from one, I'll call dealer #1, and my...
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I feel your pain on this one. Gosh, we put enough money in these rigs, we want the supposedly simple things done right. Like service work at the dealers.
I hate to bad mouth a local business, but my home town Ford dealer, where I bought my pickup, REFUSES to put the severe service 5W/40 synthetic oil in my truck. I haul a 4,000 some odd pound camper almost all the time now, sure appears to match the severe service guidelines for using the 5W/40 in the 6.7L Powerstroke.
Local dealer would only put in the 10W/30 diesel oil or 15W/40. Both of which they stock on hand. Refused to even allow me to furnish the 5W/40 oil and let them change it.
So I changed it myself in my driveway.
Feel better, cause previous oil change (at same local Ford dealer) I put in the 10W/30 they had and later noted the oil filter leaking. Not tightened sufficiently.
So this time I KNOW things were done right. Guess one almost has to do it yourself to get this knowledge.
Not much choice for me around hometown. I may have to try Dodge/Ram dealer here in town as they do stock the 5W/40 and said they'd be happy to change oil for me.
Only other choice is Jiffy Lube, and I would not take my lawn mower there for an oil change.
I hate to bad mouth a local business, but my home town Ford dealer, where I bought my pickup, REFUSES to put the severe service 5W/40 synthetic oil in my truck. I haul a 4,000 some odd pound camper almost all the time now, sure appears to match the severe service guidelines for using the 5W/40 in the 6.7L Powerstroke.
Local dealer would only put in the 10W/30 diesel oil or 15W/40. Both of which they stock on hand. Refused to even allow me to furnish the 5W/40 oil and let them change it.
So I changed it myself in my driveway.
Feel better, cause previous oil change (at same local Ford dealer) I put in the 10W/30 they had and later noted the oil filter leaking. Not tightened sufficiently.
So this time I KNOW things were done right. Guess one almost has to do it yourself to get this knowledge.
Not much choice for me around hometown. I may have to try Dodge/Ram dealer here in town as they do stock the 5W/40 and said they'd be happy to change oil for me.
Only other choice is Jiffy Lube, and I would not take my lawn mower there for an oil change.
