Def fluid in new Ram

Turtle n Peeps wrote:
Here is what you do.

Go into the dealership and tell the service manager you want that put in writing and signed by him and the owner of the dealership.

It will be fun to watch how their story changes and they start to stammer like Daffy Duck. :B Be sure to post it onto Youtube so all of us can enjoy! :B

Or they will just say you can use any fluid you like, BUT if you us the Mopar fluid and we find crystals in the DEF system and injector you will not have any issues getting the repair covered under warranty. Bet there won't be any stammering at all.

There have been issues with water contaminating DEF system. This is NOT a covered repair and IS a very expensive repair! If water gets in the tank it will form crystals that clogs the pump and injector. Leading to a costly repair.

If you are using the Mopar branded DEF fluid the you WILL be covered! There is a dealer bulletin saying just that. Sounds more like the person telling the OP about it just did not do a very good job explaining WHY you would want to use the Mopar fluid.

This is not just a Ram thing, it's a ALL brand thing. The question is does Ford and GM tell their customers this or would they prefer them to us an off brand fluid and then charge their customer for the repair?

Don

Oh and BTW I filled mine up at the Flying-J, but after seeing the bulletin I may start buying it from the dealer from now on.