Sorry to hear about your issues, but nearly all RV manufacturers throw them together as fast as they can get them out the door. Nobody produces a defect free rig, just some defects remain hidden or rear their ugly heads later down the road while others glaringly stand out from day one. Being handy with tools can save some heartache, along with a dealer that delivers great customer service after the sale, and an RV manufacturer that responds to warranty issues in a timely manner. Good luck with your Lance, hope it delivers the reliability you paid for and expect from a new rig.