Do we have any recourse?
We bought a Forest River/PrimeTime Tracer 230 last fall. It was delivered with three non-operable windows (out of six) and a broken shower door. The dealer ordered the new shower door and replaced i...
Forum Discussion
awanatech wrote:
We have a 2007 Forest River/ Rockwood that we bought new. It also had a design issue with the roof when it was new. After taking it to the dealer a couple of times, I contacted Forest River & they were very helpful. We arranged a time & they sent someone to our dealer to take care of the problem where the dealer couldn't get it taken care of. I would suggest contacting Forest River for some assistance in getting this taken care of. Even though it is a documented issue on your camper, it gets much harder to address once it is out of warranty. I would push harder to get the factory rep involved ASAP.
That's a good idea. The dealer has been working with the rep, but we haven't had contact with him. According to the dealer quoting the rep, the design itself is faulty, as is the manufacturing process.
