Do we have any recourse?

myredracer wrote:


We have the identical shower stall in our KZ Spree (see photo). The problem is not with the glass or anything else, it's the latch. The latch is rather small and perhaps not up to the abuse from movement in a TT. We traveled on a long bumpy and twisty section of road in Wa. a few weeks ago and the latch came undone. We were driving after dusk and did a lot of braking for frequent slow speed corners and due to the weight of the glass, that *might* have forced the glass panels forward often enough to eventually pop the latch (rather than from vertical motion). The glass was slamming back and forth enough to break the handles off the glass but the glass survived fortunately. The latch and glass doors are made by SEA (Shower doors of America). The latch will have an SEA logo on it. Sometimes it's better to contact a 3rd party supplier to an RV manufacturer directly yourself and it may help in this case. Have had to do that before due to our dealer being ridiculous ('nuf said) and got the issue resolved pdq.

The metal frame surround of the shower door should have rubber bump stops on the left and right sides. You should check to see that these are present or not damaged.

For the time being, we are using a bungy cord to hold the glass from moving. Maybe SEA has something better to hold the glass in place? With the SEA latch, you need to make 100% sure you have it in the latched/locked position as it's not immediately obvious by glancing at it. If you have a checklist, you should add this to it so it doesn't happen again.

You should contact the factory in writing to register your warranty issues in case things dragged out (BTDT also). Send the dealer a copy as well. It might be a good idea to follow up with a call to the factory.

It's funny that they cut corners on so many things to save weight on an ultra-lite TT and then they go and use heavy glass in the shower doors. Not sure why they didn't go with plastic. The large, above normal size of the walk-in shower is very nice otherwise.

Yes, it's the totally inadequate latch. It flips down over the knob to supposedly hold the door plates in place. The pane that broke was the outermost one; the other two were intact. So I packing-taped them to the shower wall to get home. Oddly, this happened as we were driving on the Interstate - smooth, straight, daylight, not much traffic.

I assumed, obviously incorrectly, that they would have road-tested every part of the coach before installing it. Guess they didn't.