Do we have any recourse?
We bought a Forest River/PrimeTime Tracer 230 last fall. It was delivered with three non-operable windows (out of six) and a broken shower door. The dealer ordered the new shower door and replaced i...
Forum Discussion
MargaretB wrote:Soundguy must have a crystal ball. Shame on you for not picking the right dealer.... :P
Great that you can do that, but we can't. Our dealer is providing good service but it appears that the manufacturer's parts are defective, since they've installed one window three times and it still won't open. I was asking about what SoundGuy said:
"it's a classic case of why it's so important to pick the right dealer when purchasing a trailer. "
My advice is to lean on the dealer and manufacturer heavily. Ask for completion dates and tell the manufacturer that you would like an extension on the warranty. Demand these things pleasantly. The more time it spends on the lot waiting, the less time you have on your warranty.
Don't lay down and take it - demand action!
