Electric Hookups to Tow Vehicle
I made a stupid mistake on my last trip and left the electric cord to my tow vehicle too loose. It dragged on the ground and frayed the rubber insulation on the cord. The only lights that were affecte...
Forum Discussion
Thank you for all your excellent advice. The plug that was installed was one that just screws on and was not a molded on model. This concerns me since my travel trailer sits on my acreage unprotected from the elements. I went out this morning and wrapped the plug in a freezer bag since it is raining.
Thanks to your posts, I was able to talk to the dealership with a little bit of knowledge. They are going to order a replacement cord from KZ exactly like the one that was originally on it.
The manager told me that they always fix the cords with the screw on plugs.
The manager told me they would do this free of charge since I have to drive 75 miles each way back to the dealership. I told him that I was not looking for a freebie and would gladly pay the difference. He still insists on no charge which I do appreciate since I have to hitch it back up & then set it back up on my land.
The thing is, why wasn't I offered the option of a factory replacement instead of a cheap fix while I was there? I would gladly have waited for them to order a replacement cord and drove back down there. Quality does matter to me and I am willing to pay for quality repairs. I don't know how much a factory cord costs but I would have willingly paid up to $500 for the repair instead of the $44 I was charged for the repair.
Whenever I have taken a vehicle in for repairs, the service departments have always explained the repair options to me. I guess things are different with travel trailers. Another day, another lesson learned. Thank you for all your helpful advice. I have learned so much from this forum.
Thanks to your posts, I was able to talk to the dealership with a little bit of knowledge. They are going to order a replacement cord from KZ exactly like the one that was originally on it.
The manager told me that they always fix the cords with the screw on plugs.
The manager told me they would do this free of charge since I have to drive 75 miles each way back to the dealership. I told him that I was not looking for a freebie and would gladly pay the difference. He still insists on no charge which I do appreciate since I have to hitch it back up & then set it back up on my land.
The thing is, why wasn't I offered the option of a factory replacement instead of a cheap fix while I was there? I would gladly have waited for them to order a replacement cord and drove back down there. Quality does matter to me and I am willing to pay for quality repairs. I don't know how much a factory cord costs but I would have willingly paid up to $500 for the repair instead of the $44 I was charged for the repair.
Whenever I have taken a vehicle in for repairs, the service departments have always explained the repair options to me. I guess things are different with travel trailers. Another day, another lesson learned. Thank you for all your helpful advice. I have learned so much from this forum.
