Factory Floor Repair at Keystone
Hello All, Just sharing an evolving story to see if anyone has experience. We have a 2018 Keystone Outback and started noticing a soft spot on the floor directly in front of our stove/oven area. ...
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We had the curbside wall ahead of the entry door bow out on our 2008 Terry. Dealer confirmed it was an issue and the factory paid for repairs. They had a transporter pick it up in our driveway and take it to a factory repair facility in PA where it was fixed and returned to us about 2 months later. Only explanation we got was that "they forgot a few screws"....
We got lucky....a week after they brought the rig back to us (Fall 2008) Fleetwood went Ch 7 and they padlocked all the facilities. Folks that had warranty repairs in progress had to wait for their rigs to be released by the bankruptcy court.
Good news, if the factory is taking it back it will be fixed right! I would be worried if the dealer was going to try and fix it. Glad you got it fixed under warranty, be patient and be happy!
We got lucky....a week after they brought the rig back to us (Fall 2008) Fleetwood went Ch 7 and they padlocked all the facilities. Folks that had warranty repairs in progress had to wait for their rigs to be released by the bankruptcy court.
Good news, if the factory is taking it back it will be fixed right! I would be worried if the dealer was going to try and fix it. Glad you got it fixed under warranty, be patient and be happy!
