Cummins12V98 wrote:
SweetLou wrote:
All I can say is when I went in last month to see if I was a lucky one who needed it replaced, they had it there, tagged it for me, then I went in the following week and had it replaced. It was easy and painless. Just like one would expect. I can't understand everyone else having problems. I guess go to Chrystal Chrysler in Indio CA and get treated well.
That is where I had my my recalls done. No issues. Same Dealer but mine was done in Cathedral City.
Just got my water pump done yesterday at the dealer I purchased the truck from. When asked if they're doing a lot of these, she said, "yes, you're the 4th one today". The way this dealer works is after the inspection, if you need a pump they order it for you then call you when the pump comes in. Not the best approach in the world, but it worked OK.
