First Hardside - 2011 Lance 830

At least they can pull the fridge out the tent opening while they have the tent fabric removed. Make sure they fill all the screw holes for the tent with caulking before they put it back on or use larger stainless screws. See if you can keep the old tent fabric for a back-up or a pattern if you need a new one. Someone on here posted you couldn't get new fabric for the 830 tents when Lance changed to the new style tent in 2012. It is good to know you still can. Since this is a new 2011 camper you should still get the 1 year warranty from Lance starting the day you take delivery. Is Lance covering the repairs or the dealer? I would make sure Lance customer service has been notified of this as you will probably deal with them directly on issues down the road.

Not a good way to start, but the 830 is a great camper and be happy you now have a brand new fridge and new tent canvas.