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tshirtman's avatar
tshirtman
Explorer
Aug 06, 2015

FLAKES

Well it looks like I have found a couple more flakey dealers. The first one I call about a unit on their web site sold it 4 days ago?
The second one also sold and not removed from their web site.
Is this a typical game to get you to call and then UP SELL you to a unit coming in for more money??
OR is this just bad business.
Being in business myself, I wonder how bad the industry really is.
I mean is this a wAlmART SELF SERV Industry. OR WHAT??
I do not sell RV's and could kick all of their buts in customer service and updates.
I'm loosing faith :(
  • It really does not matter if the TT dealer is lazy or busy. If you know what you want and the price you will pay, tell the dealer.

    Buying a TT should not be a race or tricky. This is what you want, this is what you will pay; anything more comes out of the dealer's pocket.

    They will either have what you want or they will not.

    The dealer will not sell at a loss.
  • I found that it is not uncommon for dealers to be tardy about removing sold inventory from their listings. Drove two hundred miles out of my way to visit a dealer in Louisiana before they "discovered" their error.
  • Summer is a time for vacations and it's possible that they have't had a chance to update their website. We've run into similar problems over the years. Years ago I listened to a wise old camper and he told me to stop in at the dealers waiting room and speak to the people having a repair made and ask them questions about pre and post sale customer service. Only time it failed me was when Open Range was sold and refused to support warranty work. The dealer helped as much as possible but not to my satisfaction due to limits from the company who took over Open Range. To settle the issue I had to sign a non-disclosure agreement for a cash settlement.