On my way back from New Orleans I had a flat tire on the T.T. I was not able to take the lugs off ,so I call for service. They sent someone, he took the flat tire off and replaced it with the spare. H...
Even if they had used a torque wrench to properly tighten the nuts, they likely would have loosened in a couple hundred miles of travel.
Yes, they should have used a torque wrench for final tightening. They should have also told you that you will have to recheck nut tightness several times, after a wheel removal, the first in as little as 50 miles.