Forum Discussion
bobndot
May 05, 2016Explorer III
OP question:
1) How much better is that tandem axle over a single?
2) After the sale service, how hard is it to get service from a dealer that you didn't buy from?
3) Does anyone have any experience with both brands that can provide feedback.
1 I prefer dual axle when im towing a trailer over 2500# and a box size of over 15'-16' (crosswind stability of a dual axle).
2 Service from another dealer other than the selling dealer is going to be a mixed review. Some will make you wait for an appointment longer because they service their customers first. If there are limited dealers in the area, then you will probably wait longer because its busy.
If its an out of network dealer while your traveling, then it might be out of pocket or at least you might have to supplement the labor rate to them especially if its an expensive real estate area where labor rates are high to begin with. The mfg will only offer so much to them and the parts waiting game comes into play. I waited 6 mos. for my parts and that was a network dealer but not my selling dealer.
3. Brands ? LOL . Not a fan of any except 3 truck camper mfg.s. One is still in business in Iowa, one went out in Montana and the other passed away. RIP, Bob Mehrer.
I buy what floorlan I like and deal with the rest.
There is good and bad in all of them . Its a game of luck . IMO, the question should be , which mfg offers better customer service.
I have a Jayco and they are ok and seem to treat the network dealers ok . They seem to step up to the plate during the warranty period so far.
I would try to find a mfg that deals with their dealerships without causing havoc to them. Many dealers get fed up with the mfg's and dig into their own pocket to satisfy one of their good repeat customers.
This revolves back to question #1. Its a revolving door.
1) How much better is that tandem axle over a single?
2) After the sale service, how hard is it to get service from a dealer that you didn't buy from?
3) Does anyone have any experience with both brands that can provide feedback.
1 I prefer dual axle when im towing a trailer over 2500# and a box size of over 15'-16' (crosswind stability of a dual axle).
2 Service from another dealer other than the selling dealer is going to be a mixed review. Some will make you wait for an appointment longer because they service their customers first. If there are limited dealers in the area, then you will probably wait longer because its busy.
If its an out of network dealer while your traveling, then it might be out of pocket or at least you might have to supplement the labor rate to them especially if its an expensive real estate area where labor rates are high to begin with. The mfg will only offer so much to them and the parts waiting game comes into play. I waited 6 mos. for my parts and that was a network dealer but not my selling dealer.
3. Brands ? LOL . Not a fan of any except 3 truck camper mfg.s. One is still in business in Iowa, one went out in Montana and the other passed away. RIP, Bob Mehrer.
I buy what floorlan I like and deal with the rest.
There is good and bad in all of them . Its a game of luck . IMO, the question should be , which mfg offers better customer service.
I have a Jayco and they are ok and seem to treat the network dealers ok . They seem to step up to the plate during the warranty period so far.
I would try to find a mfg that deals with their dealerships without causing havoc to them. Many dealers get fed up with the mfg's and dig into their own pocket to satisfy one of their good repeat customers.
This revolves back to question #1. Its a revolving door.
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