ipeltier
Dec 17, 2017Explorer
Ford 250 DEF system failure
We have a 2015 Ford 250 Superduty with the Diesel Exhaust Fluid requirement. Several months ago, the sensor indicated that the fluid was low and we refilled the tank. The sensor would not recognize the full tank, and within 80 km our truck was reduced to idle function. We were pulling a 5th wheel and in the middle of nowhere without cell service in Montana, so it was a stressful situation. We had to abandon the 5th wheel on the side of the road, have the truck towed 40 miles to a Ford dealership, stay in a hotel (in the midst of wildfires), waste two days of vacation. (Ford Assistance would pay only $75.00 of the $275.00 tow bill). After many attempts at repair, the service tech ran the computer system through its paces twice back-to-back and the truck's functions were restored. Now, 3000 km later, the same thing has happened. We are at home, and have taken the truck to a dealership, but in January we are planning to drive south from Alberta to Arizona--over mountains, possibly through poor winter driving conditions, and we're very concerned that we may be stranded again. Has anyone else had problems with their DEF truck systems?