4x4ord
Jan 22, 2019Explorer III
Ford Ram GM
When I bought my first F350 back in 2011 I felt there were a number of little things that made Ford a better choice for me than what GM and Ram were offering. Things like power tow mirrors, tail gate ...
Huntindog wrote:mich800 wrote:Huntindog wrote:
Only Ford and GM know their failure rates.
NHSTA tracks what was warrantied.
So saying that GM and Ford had similar failure rates as fish did is unsubstantiated. GM actually reported a higher percentage of warranty claims than Ford... Which is consistent with GM covering the repairs, and Ford had a lower percentage of reported warrantied failures.... Which is consistent with Ford denying coverage..... Though I strongly suspect the actual total failure rates were indeed similar..... There is no data to support it.
All we can say for sure, is that GM DID pay to fix a higher percentage of trucks than Ford did.
I actually had these reports on my computer back then.... That computer has been long gone though
First you say only Ford and GM know their failure rates. But then claim Ford has a higher denial rate base on a figure you do not have by admission. If we do not know GM and Ford's actual failure rate how are you attributing any percentages?
I did not state any percentages.. In fact, Fish did. I just pointed out that there is no data to back up actual failure rates.
I also did not cite a figure as to Ford or GMs warranty denial rates.
There is no data on that either. But since I bought a 2011 GM new, I had a dog in the fight in real time. It is very very rare to find a report of GM denying a claim... Just the opposite... In fact a member here, IIRCC Tucson Jim had a GM failure with over 100,000 miles on his truck. GM stepped up with substantial financial help for him out of warranty!
Sadly in Fords case there were many many failure/denial reports.
Too many to just brush off.
So to sum it up: The data available is warranty claim data.
When I had the documents, GMs rate was higher than Fords.
Since it is well known that Ford was denying a lot of claims, then it stands to reason that their warranty rate would be lower than GMs. It also stands to reason that their actual failure rates should be similar. The fact that the warranty claims are not, backs up the anecdotal reports of Fords warranty denials.
If you want the data on this, talk to Ford and GM. Nobody else has it.