Forum Discussion

samhain7's avatar
samhain7
Explorer
May 27, 2014

Give them somewhat of a break

I am posting this here because it is one of the few forums I look at.

I see a lot of critical reviews of people and their choice of trailer or TV and the research they do. I only ask that we give them a break.
I did a little experiment and went to two different Dodge dealerships and spoke with a multitude of people. Neither of which gave me the correct information. I positioned myself as a CURRENT truck owner who was curious about it's capabilities, so no one can say they were just trying to make a sale. Either way of all the people I spoke to, I got 90% incorrect information. The last guy even told me that tongue weight does not decrease from the payload. I saw calculators, papers, pamphlets...everything...they all really went out of their way to help, just didn't get much right. I spurned a lot of conversations in offices between sales guys, managers and service dept while I was there. Still, not a lot of correct information.
Even on this forum, there was a recent conversation on the ratings which caused confusion.
So, when people say research things, it isn't always that easy. Some people expect "experts" to be able to give them accurate information.
If I were a consumer, I believe that I did everything right by going to two different dealers, going to the trailer dealer, looking on websites..etc. It still doesn't mean that you will get a proper hook up. Even I was mis-lead somewhat and will be towing a bit over weight this summer, until next year when I can afford a new truck (I ain't made of money).
So for now, I drive careful, kept the trips short this year and will be just fine.
So I guess the point is, we should give those people a bit of a break, after all, we are here to "help" each other right?

74 Replies

  • Lantley wrote:
    You raise a good point. However the info is there many are just reluctant to accept it. Letting someone know there combo is poorly matched is not intended to be critical but is meant to inform them.
    There is a lot of misinformation as well but at some point along the line a newbie will encounter the real truth and become enlightened.
    Sometimes the truth hurts,sometimes the info is too late and a mismatched sale has already taken place nevertheless I wouldn't be too critical of the messenger especially if the messenger is attempting to enlighten and newbie with valid towing facts and parameters.

    My feelings about this also.
    Good post.
  • You raise a good point. However the info is there many are just reluctant to accept it. Letting someone know there combo is poorly matched is not intended to be critical but is meant to inform them.
    There is a lot of misinformation as well but at some point along the line a newbie will encounter the real truth and become enlightened.
    Sometimes the truth hurts,sometimes the info is too late and a mismatched sale has already taken place nevertheless I wouldn't be too critical of the messenger especially if the messenger is attempting to enlighten and newbie with valid towing facts and parameters.
  • I don't know why people believe they can trust salesman. Its VERY rare you find a good one with real knowledge and facts that cover most peoples needs. They are typically not technical either.

    Car dealerships are the WORST. Don't EVER trust those guys. Most cant even remember what the dang brochure says sitting on their desks.

    Look up the definition of "Salesman". How do you know what their background really is? How do you know you can trust a single word out of their mouth? They are only there to SELL YOU PRODUCT!

    And the internet is full of everything.

    Do your own research.

    Take personal responsibility and accountability.