I have a 2012 XLT 277 Sundance 5r. I can say this because I know a lot of Heartland owners as a member of the Heartland owners club and attending rally's with other owners. Some of us have had lots of issues and others have had no problems whatsoever. In my opinion its the luck of the draw. All manufacturers use the exact same appliances, most have the same frame manufacturer "Lippert" and all have under paid and fast paced assembly lines. That being said Heartland has a pretty good reputation for taking care of warranty issues. Once I got my issues taken care of, mine has been very reliable. Good luck on whatever you choose.