Blackwiddow
Feb 08, 2023Explorer
Heartland Trailrunner HELP
Any advice?
We bought a brand new 2022 Heartland Trailrunner. Day two we had no fridge. They refused to send someone out and said they would reimburse me for my out of pocket to do so. 6 months and not a penny.
In December I reported and filed a claim for a leak. It is above rig and we have no clue how or where it’s coming from again. They won’t send anyone!!! Structural damage is accruing and we soon expect mold.
January 2023. My husband walks out of the master to find the breaker panel smoking in the process of catching and he quickly does all he can to contain it as me and the kids are asleep. What is their response? Oh no empathy for the possible tragedy and the definite trauma but they are voiding the warranty and only good faith covering this one visit but at my again expense.
Their rig is flawed. Their slap together is faulty and could have cost us our lives. We’ve lost food, we’ve been forced to relocate in below freezing temperatures and have nothing left it’s been over two weeks!!!!
The spot they placed the converter also the problem. Was to small that the tech had to cut it up and out! It had zero breathing room!!
We bought a brand new 2022 Heartland Trailrunner. Day two we had no fridge. They refused to send someone out and said they would reimburse me for my out of pocket to do so. 6 months and not a penny.
In December I reported and filed a claim for a leak. It is above rig and we have no clue how or where it’s coming from again. They won’t send anyone!!! Structural damage is accruing and we soon expect mold.
January 2023. My husband walks out of the master to find the breaker panel smoking in the process of catching and he quickly does all he can to contain it as me and the kids are asleep. What is their response? Oh no empathy for the possible tragedy and the definite trauma but they are voiding the warranty and only good faith covering this one visit but at my again expense.
Their rig is flawed. Their slap together is faulty and could have cost us our lives. We’ve lost food, we’ve been forced to relocate in below freezing temperatures and have nothing left it’s been over two weeks!!!!
The spot they placed the converter also the problem. Was to small that the tech had to cut it up and out! It had zero breathing room!!